Updated August 3, 2023

When you get a new furnace, air conditioner, or other HVAC-related systems, there is one thing left to do: product registration with the manufacturer. Unlike with small appliances, there are serious benefits to taking this step. Here are the most important:

Registering Activates or Extends Your Warranty
Each manufacturer has somewhat different warranty requirements. With some, you must register your new equipment in order to get any warranty at all. Other manufacturers will give you an extended warranty when you register. The details also depend on which specific product you buy, but in all cases, you’re far better off with a registered system.

You Get Informed of Important News
In the unlikely event of a recall, a manufacturer will typically inform registered users of its existence and the details of the issue. This makes it so that you don’t have to stumble upon the news on your own. If the resolution of the problem includes the repair or replacement of parts, your registration will also make it easier to collect the benefit.

What Do You Need in Order to Register Your Equipment?
Requirements may vary by manufacturer, but with Trane, they are quite simple. You will need the model number, serial number, and installation date of each product that you had installed. Then, either call the company’s registration number or register at their site to complete the process. It should only take a few minutes.

If you need help finding your serial or model number, don’t worry. We are authorized Trane dealers, so for equipment made by that company, you can call us to find out where to look. You can also check on the manufacturer’s site.

The Manufacturer Won’t Send You a Bunch of Ads
Typically, the manufacturer won’t contact you unless there is a recall, and these are extremely rare for HVAC systems. You may get some sort of welcome materials in the mail, but that should be all. Registering simply makes it easier for your warranty to be verified if you need to have any covered work done.

If you’re looking for a new furnace or air conditioner or would like to ask more questions about HVAC product registration, just contact us here at Smith & Willis Heating & Air Conditioning in Commerce City, CO. We’ll be glad to help.

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